Before starting to use the web page and the online store platform www.lubabaltics.eu , please carefully read these Terms of Use.
1. EXPLANATION OF TERMS USED
Online store platform – is a virtual website www.lubabaltics.eu where it is possible to view and purchase the goods or goods placed on it, with or without delivery to the place of receipt or delivery of the goods chosen by the Buyer.
Seller – owner and holder of the online store platform – Sabiedriba ar ierobezotu atbildibu “Everest Baltic”
Seller’s representative – an employee of the Seller who has been granted the right to represent the Seller within the scope of his competence.
Buyer – a natural or legal person with legal capacity who purchases lubabaltics.eu.
Party(s) – the Seller or the Buyer individually referred to as the Party, both together – the Parties.
Product(s) – a corporeal item or service for which a price can be determined and which is placed on the platform of the online store.
Order – a set of goods or a set of goods or a set thereof selected by the Buyer. The order may be unconfirmed, confirmed, paid for and may be cancelled or waived in accordance with the procedures provided for in these Terms and Conditions.
Service – is in accordance with the economic or professional activity of the Seller, with or without consideration, executing the Buyer’s order or performing a contract concluded with the Buyer, according to which the activity is performed or the result of work in connection with the sale of goods on the online store platform is not materialized.
Delivery – a set of measures, as a result of which the Seller or its representative performs the necessary actions for the delivery of the goods to the Buyer.
Supplier – a natural or legal person hired by one of the Parties to deliver the Order to the Buyer at the desired place of delivery.
Payment – non-cash remuneration to the Seller for a product, set or set of goods for which the Buyer has placed an Order and confirmed it.
Right of withdrawal – the Buyer’s right to refuse the received Product within 14 (fourteen) calendar days from the date of receipt of the Product.
Withdrawal form – a form that is located on the online store platform and that the Buyer fills in and submits to the Seller in case the Buyer exercises the right of withdrawal.
2. GENERAL PROVISIONS
2.1. These Terms of Use (hereinafter – the Terms) determine (1) the procedure for using the web page and the online store platform www.Lubabaltics.eu and (2) the legal relationship between the Buyer and the Seller.
2.2. SIA Everest Baltic, unified registration number 40003803133, legal address: Mezarites, Vecpils pagasts South Kurzeme district LV-3441, Latvia, (hereinafter – the Seller), provides lubabaltics.eu available content and provides services in accordance with these Terms.
2.3. These Terms are binding on each Buyer, regardless of whether the Buyer creates his/her user account on the website.
2.4. The Buyer can be both a natural person and a legal entity. Additional terms and conditions may be applied to legal persons, which are agreed upon by the Parties in an agreement concluded between the Parties, in accordance with the requirements of the laws and regulationsin force in the Republic of Latvia.
2.5. If the Buyer orders and buys the goods and services offered on the Online Store platform and uses other services, it is considered that the Buyer has read and unreservedly agrees to the terms of the distance contract and undertakes to comply with them.
2.5.1. The distance contract (hereinafter – the Agreement) is concluded between the Seller and the Buyer, who places an order and makes a purchase lubabaltics.eu. The Agreement enters into force at the moment when the Buyer has placed the order using the means of distance communication and has received from the Seller a confirmation of the placed order by e-mail. An order and acknowledgment of receipt are considered received when they can be accessed by the person to whom they are addressed. The contract is valid until its execution, i.e. until payment of the order and transfer of the goods. The agreement applies to all orders and purchases made in the Online Store.
2.6. The Seller reserves the right to unilaterally change and supplement the Terms at any time without notice by publishing them in the lubabaltics.eu section “Terms of Use”. The Buyer is subject to the Terms and Conditions in force at the time of ordering the goods and services. Before making each purchase, the Buyer is obliged to familiarize himself with the Lubabaltics.eu Terms, in addition, the Buyer has the opportunity to save them on a permanent medium or print them.
2.7. The Buyer is not entitled to use the Lubabaltics.eu services of the Online Store if he or she has not read the Terms or does not agree with them.
2.8. The Seller is entitled, at its reasonable discretion, to restrict or terminate the Buyer’s access to the online store platform Lubabaltics.eu if the Buyer violates the Terms of Use of the online store platform, the Seller’s instructions or the laws and regulations in force in the Republic of Latvia or there are reasonable suspicions about it.
2.9. The Seller, by posting Lubabaltics.eu a relevant notice or without warning, has the right to temporarily restrict access or permanently terminate the operation of the Lubabaltics.eu of the Online Store platform.
3. CHARACTERISTICS AND PRICES OF THE GOODS
3.1. Prices for goods and services in Lubabaltics.eu stores may vary. Prices of goods and services are indicated in Euros, including value added tax (VAT). The price of the goods does not include the cost of delivery of the goods.
3.2. The Seller reserves the right to unilaterally change the assortment of goods, prices, set a special price for goods and services at any time without notice. Goods and services are sold at prices that are valid at the time of ordering goods and services. Balances of goods are of an informative nature, their renewal is carried out periodically.
3.3. The seller reserves the right to unilaterally change the product specifications at any time without notice. In the characteristics of the goods, information and images provided by manufacturers are used.
3.4. Lubabaltics.eu the goods shown in the pictures may differ from the actual characteristics of the goods in terms of their color, size, shape or other parameters. The images are informative in nature.
4. PLACING ORDERS AND PAYMENT PROCEDURE
Placing an order is possible on the online store platform Lubabaltics.eu
4.1. If the Buyer wants to purchase a product on the online store platform Lubabaltics.eu then:
4.1.1. Both Registered and Unregistered Customers can order and buy goods and services offered on the online store platform.
4.1.2. The Buyer selects the product from the offered assortment, creating an Order for his goods;
4.1.3. The Buyer goes to the view of the created Order and selects the place of delivery and the method of delivery.
4.1.4. After completing the above steps, the Buyer shall log in or register in the online store platform system, or as a guest, filling in all the information requested by the Seller.
4.1.5. The Buyer confirms the Order. The final order amount is calculated.
4.1.6. An invoice for the confirmed Order is sent to the Buyer’s e-mail, including in it the goods selected by the Buyer, their quantity, price, the total amount of payment and other information applicable to the particular Order.
4.1.7. Together with the invoice to the Buyer’s e-mail, an “electronic link” is also sent, opening which the Buyer can track the status of his Order from the moment of confirmation until its receipt. Order statuses can be: “Payment accepted”, “Order processing started”, “Done”, “Delivered for delivery”, “In the process of delivery”, “Issued” and “Cancelled”:
4.1.7.1. Status “New” – the Buyer has placed an Order and confirmed it. The Order has been received by the Seller and the Buyer has received an e-mail from the Seller with the invoice of the respective Order and an electronic link through which it is possible to track the status of the Order from the moment of confirmation until its receipt. After receiving the Order, the Seller may
contact the respective Buyer and make sure that the said Order is correct and appropriate to the wishes and needs of the Buyer;
4.1.7.2. Status “Started order processing” – the Seller, after receiving payment for the Order from the Buyer, starts processing the Order, its assembly and preparation for issue or delivery to the Buyer. If the Buyer has chosen to receive the Order on the spot in one of the Seller’s stores/warehouses and to pay for the Order at the respective pick-up location, the Seller shall start processing the Order, assembling it and preparing it for issue as soon as possible after receiving the Order from the Buyer;
4.1.7.3. Status “Ready” “Order ready for pick-up in store” – the Buyer’s Order is ready and available for pick-up in one of the Seller’s stores/warehouses or prepared for delivery to the Supplier, according to the delivery method chosen by the Buyer to the place of delivery specified by the Buyer. The Seller shall send information about the respective status of the Order to the e-mail address specified by the Buyer. If the product is prepared for pick-up at the Seller’s store/warehouse, the unpaid order is reserved for a period of no more than 5 days.
4.1.7.4. Status “Transferred for delivery” – according to the method of delivery of the Order chosen by the Buyer, the Seller transfers the Order to the relevant Supplier, provided that the Seller has received full payment for the Order and delivery from the Buyer.
4.1.7.4. Status “In the process of delivery” – After transferring the order to the Supplier, the Supplier delivers the Order to the place of delivery / issue indicated by the Buyer.
4.1.7.5. Status “Issued” – the Order is issued/delivered to the Buyer at the place of issue/delivery of the Order chosen by him/her. The Buyer confirms the receipt of the Order with his/her signature on the accompanying document of the Order at the time of receipt of the Order. The change of the status of the order to “Received / Completed” is performed by the Seller after receipt of the accompanying documents from the Supplier and processing. If the Order is received on the spot in the Seller’s stores/ warehouses, then the status of the Order shall be changed to “Received / Fulfilled” by the Seller immediately after issuing the Order to the Buyer. The Buyer confirms receipt with a signature on the accompanying document of the Order.
4.1.8. After confirming the Order, the Buyer pays for the Order by choosing the preferred method of payment for the Order.
4.1.9. The possible methods of payment for the Order are:
4.1.9.1. Payment by payment card or bank transfer
4.1.9.2. Persons registered for VAT purposes must pay for the purchase by payment card or bank transfer for goods subject to the reverse charge procedure of value added tax.
4.1.9.2. When making a payment using internet banking services on the online store platform
4.1.9.3. By making a transfer to the Seller’s bank account.
4.1.10. If the Buyer chooses to pay for the Order by making a transfer to the Seller’s bank account, the respective transfer must be made within 1 (one) working day from the moment of confirmation of the Order.
4.1.11. In the event that the Seller has not received payment from the Buyer for the respective confirmed Order within 5 (five) days from the moment of its confirmation, the Seller, at its choice, either contacts the Buyer and agrees on a specific payment date or notifies the Buyer about the cancellation of the Order.
4.1.12. When the Seller has received payment for the respective Order from the Buyer, the Seller initiates the process referred to in Clause 4.1.7 of these Terms.
4.1.13. The Seller shall prepare and assemble the Order within 5 working days from the date of receipt of payment from the Buyer for the Order, depending on the amount of the Order and provided that the Product is on site in the Seller’s stores/warehouses. If the Buyer has chosen to pay for the Order on the spot by receiving the Product in the Seller’s stores/warehouses using a payment card, then the Seller shall prepare / assemble the Order within 5 working days from the date of receipt of the confirmed Order.
4.1.14. If the preparation/assembly of the Order requires a longer period of time than 5 (five) working days or the Product(s) are not available in the Seller’s stores/warehouses, the Seller shall inform the Buyer electronically by sending a notification to the Buyer’s e-mail. In this case, the Seller agrees with the Buyer on the extension of the time of issue / delivery of the Order or informs the Buyer about the cancellation of the Order.
4.1.15. If the Order is cancelled in the case referred to in Clause 4.3 of these Terms and Conditions, and the Buyer has already paid for the respective Order, then the Seller shall return the received payment to the Buyer no later than within 14 (fourteen) working days.
4.2. The Seller has the right to refuse to sell Lubabaltics.eu ordered Goods, informing the Buyer thereof, if:
4.2.1. The product is not available at the Seller’s warehouse at all, or is not available in quantity, according to the order;
4.2.2. The price and parameters of the Product do not correspond to the actual information about the Product due to a technical error in the system;
4.2.3. The Buyer is not familiar with the Lubabaltics.eu Terms.
4.3. The receipt of payments made through other intermediary is ensured by third parties who are not parties to the Agreement concluded between the Buyer and the Seller. Third parties who are entitled to provide non-cash payment services are responsible for the processing of Buyers’ data, in accordance with the regulatory enactments regulating the protection of personal data, and data security.
4.4. The order is considered binding on the Buyer and the Seller at the moment when the Buyer has placed the order and has received its confirmation from the Seller via e-mail. An order and acknowledgment of receipt are deemed to have been received when the person to whom they are addressed has access to them.
4.5. The Buyer is obliged to check the information and data specified in the order. In case of inconsistency of information and / or data, the Buyer informs the Seller using the e-mail address of Lubabaltics.eu customer service: info@lubabaltics.eu The Order and the confirmation of its receipt can be stored by the Buyer on a durable medium or printed.
5. DELIVERY (RECEIPT) OF GOODS
5.1. Receipt of the Product is possible only when the Order is fully paid.
5.2. If there is a mutually concluded agreement between the Seller and the Buyer with agreed postpaid terms, then the delivery of the Order is also possible before the payment of the Order.
5.3. The Buyer has the opportunity to receive the goods ordered Lubabaltics.eu on the online store platform in the following ways:
5.3.1. The possibility to receive the goods in Lubabaltics.eu stores or warehouses, observing the opening hours of the respective place of issue. paid, prepared orders must be picked up within five (5) business days.;
5.3.2. Delivery by courier – for small goods (up to 31.5 kg);
5.4. If the Buyer wishes to receive the Order in the Seller’s store, the Buyer can pick up the Goods immediately after receiving information about the change of the status of the Order to “Prepared”. Without prior written agreement on a different deadline for picking up the Order, the Buyer must pick up the Goods within 5 (five) working days from the day when the Seller sends the notification in accordance with the procedure specified in Clause 4.1.7. This deadline is sent together with the notification of the status of the Order “Prepared”.
5.4. If the Buyer does not receive the product within the term specified in Clause 5.5 and has not agreed in writing with the Seller on another time of receipt of the Product, the Buyer shall be deemed to have violated the provisions of the Agreement. In this case, the Seller has the right to unilaterally withdraw from the Agreement by sending a notice to the e-mail address specified by the Buyer and to request the Buyer to reimburse the Seller for additional expenses incurred by the Seller in relation to the product (for example: expenses related to the storage of the product, etc.). The Seller shall, within 14 (fourteen) days from the date of cancellation of the Order, refund to the Buyer the amount of money paid for the Order, withholding any additional expenses incurred by the Seller.
5.5. Before receiving the Order at the Lubabaltics.eu store, or warehouse, or at delivery – the Buyer must present an identity document – passport or ID card, or driver’s license, as well as the Order number. The goods are issued only to the Buyer, whose data is indicated in the respective order of the product. If the Buyer does not present the Order number or identity document, the Seller or Supplier has the right not to issue the goods.
5.6. Delivery costs depend on the place of pick-up, weight and the chosen method of delivery.
5.7. The Seller informs the Buyer about the execution of the Order by sending a notification, using the Buyer’s e-mail address and marking the status of the Order “Fulfilled” Lubabaltics.eu on the online store platform.
6. CANCELLATION AND CHANGES TO THE ORDER, RIGHT OF WITHDRAWAL
6.1. In order to cancel an order for which no payment has been made or to make changes to the order, the Buyer must contact customer service by e-mail: info@lubabaltics.eu
6.2. The Buyer may exercise the right of withdrawal and, within 14 (fourteen) days, unilaterally withdraw from the Online Store on the platform Lubabaltics.eu the purchased goods, and return it back to the Seller. The term for exercising the right of withdrawal is counted (1) from the day when the Buyer or a third party other than the carrier and indicated by the Buyer has acquired possession of the product; (2) from the day of entering into a contract, if the service is provided.
6.3. The Buyer must inform the Seller about the decision to withdraw from the Agreement before the expiration of the withdrawal period using:
6.3.1. a standard withdrawal form, or
6.3.2. any other unambiguous statement of the decision to withdraw from the Agreement;
6.3.3. The Buyer can electronically fill in and submit the given withdrawal form or any other unambiguous statement using the customer service e-mail address: info@lubabaltics.eu
6.4. If the Buyer does not use the standard withdrawal form, the Buyer shall indicate the following information in the notification on the exercise of the right of withdrawal:
6.4.1. the date of placing the order;
6.4.2. the date when the goods were acquired in possession;
6.4.3. Name and surname of the Buyer;
6.4.4. the exact name and code of the product (indicated in the delivery document);
6.4.5. The reason for cancelling the order;
6.4.6. the bank account number to which the money is to be returned.
6.5.1. The received Product is not used, the packaging of the product is preserved and is not damaged;
6.5.2. The Buyer has the accompanying documents of the Product/Order and the Product is in full assembly as it was issued/delivered to the Buyer.
6.6. If the Buyer exercises the right of withdrawal, then the Buyer transfers the Product (in full assembly, without damage, presenting documents confirming the purchase of the product) back to the Seller without undue delay, but not later than within 14 (fourteen) days after sending the withdrawal form or notification on the use of the right of withdrawal to the Seller. The deadline is met if the goods are returned before the expiry of the period of 14 (fourteen) days. Otherwise, the Buyer shall be deemed not to have exercised the right of withdrawal.
6.7. When returning the product in accordance with the procedures specified in Paragraph 6.6 of these Regulations:
6.7.1. The Buyer is responsible for the decrease in the value of the Product if the Product is used.
6.7.2. The Buyer shall bear the costs related to the return of the Product.
6.8. The Buyer transfers the Product to one of the Seller’s stores or warehouses, having previously agreed on the return address of the Product with the Seller’s representative.
6.9. The Buyer is obliged to delete any personal information from the returned Product, if it is applicable to the specific product and the nature of the product provides for the containment of the Buyer’s personal information. The Seller shall not be liable for the leakage or processing of any personal information of the Buyer related to non-compliance with this clause of the Terms.
6.10. The Seller shall, without undue delay, but not later than within 14 (fourteen) days from the date of receipt of the Buyer’s notification of the decision to withdraw from the Agreement, refund to the Buyer the amount of money paid by him. The Seller shall refund the aforementioned amount of money using the same type of payment instrument as used by the Buyer, unless the Buyer and the Seller have agreed otherwise.
6.11. The Seller is entitled to withhold the refund of the amount of money paid by the Buyer until the moment when the Seller has received the product or the Buyer has provided the Seller with a confirmation that the product has been sent back.
6.12. If the Buyer has clearly expressed a wish to use a delivery method other than the cheapest standard delivery method offered by the Seller, the Seller is not obliged to reimburse the Buyer for additional delivery costs.
6.13. The Buyer’s direct expenses related to the return of the product shall be borne by the Buyer.
6.14. The Buyer is responsible for maintaining the quality and safety of the product throughout the period of exercising the right of withdrawal. By using the right of withdrawal, the Buyer shall be liable for any reduction in the value of the goods if the goods have been used in a way incompatible with the principle of good faith, including for purposes other than ascertaining the characteristics or operation of the goods.
6.15. During the period of exercising the right of withdrawal, the Buyer has the right to use the product to the extent necessary to verify the nature, characteristics and operation of the product (as much as it could be done before purchasing the product at the point of sale). The goods must be undamaged, have not lost their original appearance (labels that have not been removed or damaged, protective films that have not been torn off, etc.) and unused. If the product is not fully assembled or is not in the original packaging, or the packaging of the product is significantly damaged (except for the case when it is not possible to open the packaging without damaging it), or the product is damaged, the Seller has the right to reduce the value of the product in proportion to the wear and tear of the product or not to accept the product. The proportional amount is calculated on the basis of the purchase price paid by the Buyer for the product. The Seller informs the Buyer about the reduction of the value of the goods by sending a notification to the e-mail address specified in the order.
6.16. The right of withdrawal does not apply to:
6.16.1. delivery of goods made according to the Buyer’s specifications or clearly personalized;
6.16.2. the supply of such sealed goods which are not suitable for return for health or hygiene reasons and which are opened after delivery;
6.16.3. in other cases provided for in the laws and regulations in force
6.17. Legal entities may be subject to additional terms of refusal of the Order, cancellation of the Order and refund of money, which the Parties agree on in an agreement concluded between the Parties, in accordance with the requirements of the laws and regulations in force in the Republic of Latvia.
7. WARRANTY
7.1. On the platform of the online store Lubabaltics.eu the offered Goods, if it is indicated in the accompanying documents of the Product, the manufacturer’s warranty is provided. The warranty period for individuals is at least 2 (two) years, for legal entities the warranty period is 12 months, but the manufacturer can also set a shorter or longer warranty period.
7.2. The manufacturer’s warranty is valid if the following is presented:
7.2.1. the original document confirming the purchase. The payment order and the bank printout on the execution of the payment are not considered documents confirming the purchase;
7.2.2. a completed warranty card (booklet or receipts) in case the manufacturer or distributor has included one in the product package.
7.3. In order to receive the manufacturer’s warranty service, the Buyer must deliver the product:
7.3.1. to the service center indicated in the warranty card, or to the address of the Lubabaltics.eu
7.4. Expenses related to the transportation of the product shall be covered by the Buyer.
7.5. The guarantee is binding on its provider (manufacturer) according to the conditions of the guarantee document.
7.6. The conditions of the manufacturer’s warranty do not apply to accessories, power supplies and goods with limited resources.
7.7. The manufacturer’s warranty is invalid if the damage to the product has occurred due to the fault of the Buyer.
8. PROCEDURES FOR RESOLVING DISPUTES, COMPLAINTS AND PROPOSALS
8.1. The Seller shall comply with the laws and regulations in force in the Republic of Latvia in resolving disputes and handling complaints.
8.2. Any dispute that arises between the Buyer and the Seller shall be resolved through negotiations, with the Parties trying to reach an agreement.
8.3. If it is not possible to resolve the dispute between the Buyer and the Seller through negotiations, the Buyer shall submit a written application to the Seller, indicating:
8.3.1. his or her given name, surname, address of the place of residence and contact information;
8.3.2. submissions;
8.3.3. the nature of the dispute/complaint, its claim and the grounds for it.
8.4. An electronically submitted application does not require a signature.
8.5. Copies of documents certifying the transaction, as well as other documents justifying the application (if possible) shall be appended to the application.
8.6. The Seller shall, within 15 (fifteen) working days from the date of receipt of the application, provide the Buyer with a written response to the application and inform about the possible way of fulfilling the claim or resolving the dispute, if an agreement on the execution of the Buyer’s claim or an alternative way of fulfilling the claim has not been reached within the aforementioned period.
8.7. If due to objective reasons it is not possible to provide a reply to the Buyer’s application within the time period referred to in Paragraph 8.6 of these Terms, the Seller shall immediately inform the Buyer thereof in writing, indicating a reasonable time period within which the answer will be provided, as well as justifying the need for such an extension.
8.8. If the Seller considers that the Buyer’s claim is unfounded or is ready to offer the Buyer another solution to the dispute, it shall inform the Buyer thereof in writing within the term referred to in Paragraph 8.6 of these Terms. The Seller is obliged to justify the refusal of the Buyer’s claim.
8.9. If the Buyer is satisfied with the solution offered by the Seller, the dispute shall be considered resolved.
8.10. If the Buyer is not satisfied with the solution offered by the Seller, the Buyer is entitled to turn to:
8.10.1. at the Consumer Rights Protection Centre, if the Buyer is considered a consumer, in order to receive assistance in resolving the dispute;
8.10.2. in the Commission for Solving Consumer Disputes, if the Buyer is considered a consumer and the assistance provided to the Buyer by the Consumer Rights Protection Centre in resolving the dispute has not ensured a result and it is possible to convene the Consumer Dispute Resolution Commission in the relevant field for the examination of the dispute;
8.10.3. in the court of the Republic of Latvia. 8.11. The Buyer has the right to submit complaints, proposals or contact the Seller to the Seller on any issue related to the Seller, the goods offered by the Buyer or the Orders placed by the Buyer using the “Contact Us” section provided on the website of the Seller’s online store.
8.12. All complaints, proposals or submissions of other content, which are applicable to the Seller and the goods and services provided by it, are reviewed by the Seller and provide the Buyer with a written response to the application within 15 (fifteen) working days from the date of receipt of the application. If the Buyer is not satisfied with the received answer, it may act in accordance with Paragraph 8.10 of these Terms and Conditions and the legal norms in force in the Republic of Latvia.
8.13. The Seller shall not be liable for any defects in the goods that have arisen as a result of wear and tear, deliberate damage, negligence, inappropriate working conditions, non-compliance with the instructions for use, improper use, modification or repair, if the Buyer independently performs repairs without the seller’s knowledge.
9. COPYRIGHT
9.1. Lubabaltics.eu is the property of the Seller and cooperation partners and is protected in accordance with the procedures specified in the legislation of the Republic of Latvia.
9.2. Full or partial publication, reproduction, transfer or storage, modification or supplementation of Lubabaltics.eu content (including, but not limited to: published materials, logos, pictures, graphic images, etc.) for commercial purposes is prohibited, unless the copyright or intellectual property rights holder has given his or her consent to such action. This prohibition does not apply to downloading and storing content on a computer, tablet or smartphone and printing it exclusively for personal (non-commercial) use.
9.3. Lubabaltics.eu content may be quoted in accordance with applicable copyright laws. If content is quoted, its source must be indicated, but it is prohibited to reproduce, publish or distribute the trademarks or logos contained without the prior written consent of the owner of those trademarks or logos.
9.4. Lubabaltics.eu in case of violation of copyright, the Buyer may be held liable in accordance with the procedures specified in the legislation of the Republic of Latvia.
10. LINKS
10.1. For the convenience and awareness of buyers, links to third-party web pages may be provided. These links are provided for informational purposes only. The Seller shall not be liable for any information provided or published by third parties, even if the information is accessible through a link provided lubabaltics.eu. Third parties themselves are responsible for publishing the necessary information on their pages, and the Seller is not responsible for any insufficient, incorrect or false information
10.2. When visiting third-party web pages, Buyers should familiarize themselves with the terms of use and privacy policy of these pages.
11. LIABILITY
11.1. The Seller shall not be liable for any expenses, losses or losses that may arise as a result of the use of the specified information or due to the fact that the service or product offered by the Lubabaltics.eu, the website or online store is lubabaltics.eu unavailable for any reason or the operation of lubabaltics.eu has been disrupted or interrupted.
11.2. The Seller does not assume any risks or liability if the Buyer is not familiar with or has partially read the Terms and Privacy Policy.
11.3. The Seller is not responsible for the lubabaltics.eu of the Online Store platform in pictures and pictures, etc. the discrepancy of the visible colors, sizes, shapes or other parameters with the actual characteristics of the goods.
11.4. The Seller is not responsible for the constant access to the online store platform Lubabaltics.eu and the possibility to use it if the Buyer’s Internet connection service or the terminal equipment used does not comply with the technical requirements for the use of the online store platform.
11.5. The Buyer assumes all risks and responsibilities for the purchases made Lubabaltics.eu the Online Store platform, including the receipt (acceptance) of the product.
11.6. The Seller shall not be liable for any delay in the performance or non-fulfilment of obligations or other types of non-performance due to circumstances and obstacles beyond the Seller’s reasonable control, which include, but are not limited to, strikes, government orders, hostilities or national emergencies, environmental or climate anomalies, non-performance by third parties, disruptions in the Internet connection, as well as communication equipment, failures of computer equipment and software.
11.7. At the time of placing the Order, the Buyer undertakes to indicate the exact personal data and contact information necessary for the provision of the Order. In case of inaccurate data, the Order is not provided. The mentioned data is obtained on the basis of the information provided voluntarily by the Buyer. These data shall be anonymised at the request of the Buyer, if the contractual relationship has ended.
11.8. The Buyer confirms that the data provided by the Buyer is true, valid, legal and complete. In case of submission of false data, as well as upon detection of fraud or attempted fraud on the online store platform, the Seller is entitled to immediately terminate the Buyer’s access to the online store platform, as well as to inform law enforcement authorities in accordance with the laws and regulations in force in the Republic of Latvia, especially in compliance with the Personal Data Protection Law, the Law on the Security of Information Technologies and the Criminal Law.
11.9. The Buyer is responsible for all actions and their consequences that he or a third party using the Buyer’s data performs when using the online store platform in accordance with the laws and regulations in force in the Republic of Latvia.
12. OTHER PROVISIONS
12.1. Exchange of information. The Seller shall contact the Buyer using the Buyer’s e-mail address, postal address or phone number. The Buyer can use the types of communication that are listed in the Lubabaltics.eu section “Contacts”.
12.2. In case of questions or disagreements, the Buyer shall contact Lubabaltics.eu customer service by phone or e-mail.
12.3. The operation of the Web page and the Online Store platform Lubabaltics.eu is regulated and the legislation of the Republic of Latvia is applicable to these Terms. Relations arising from transactions with Buyers, when the Buyer is a natural person within the meaning of the Consumer Rights Law, are regulated by the Consumer Rights Protection Law and other regulatory enactments regarding the protection of consumer rights.
12.4. The Buyer agrees to the processing of personal and personal identification codes and the use of technological solutions in order to ensure the execution of the Order, administration of payments, offering of goods or services, review of claims and fulfilment of warranty obligations in accordance with the applicable laws and regulations of the Republic of Latvia.
12.5. Personal data processing takes place in accordance with the applicable laws and regulations in force in the Republic of Latvia. In order to ensure the fulfillment of its obligations, the Seller is entitled to process the Buyer’s data.